A Simpler Solution.
We make sure that you have oversight, comfort, and ease when you place your parcels with us.
Book NowEnjoy These Complimentary Services For Any Of Your Deliveries.
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Transparent
flat rate -
Door to Door
Delivery -
Heads-up WhatsApp alert when agent is nearby
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Real time location
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Daily in-person customer service
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Digital signature & Delivery Order
Delivery Timings
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2 Hour Rush
Book NowPickup and Delivery will be done in 2 Hours
Last Booking by:8pm
For delivery by 10 pm
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3 Hours
ExpressBook NowPickup and Delivery will be done in 3 Hours
Last Booking by:6.30pm
For delivery by 10 pm
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Same Day
DeliveryBook NowPickup and Delivery will be completed in 6hrs.
Last Booking by:5pm
For same day delivery to office locations (before 6pm), delivery has to be booked before 12noon.
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Next Day
DeliveryBook NowPickup on the day of booking, and Delivery will be completed by 11pm of the next day.
Last Booking by:7pm
Delivery may be completed on the day of booking.
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Specific Slot
DeliveryBook NowFor deliveries that are time sensitive and have to be delivered at a specific time or outside the Standard Operating hours of 9am - 10pm.
Please note that agents may arrive 30 mins before or after the specific time.
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2 Way
Round TripBook NowAgents will pickup from you at Point A and deliver to Point B, then pickup from Point B and back to Point A within the same day.
Last Booking by:5pm
2-way delivery will be completed by 11pm.
Add-Ons You Can Customise For Your Deliveries During Checkout
D.O Upload
You can upload your Delivery Order (D.O) to be digitally signed by your receiver.
Agent will request for the digital signature from your receiver. Receiver's signature will appear on the uploaded D.O. in soft copy.
+ 0.00 (Free of Charge)
ID Verification
Agents will help you verify the Name against the recipients's IC
before
handing over the items.
Suitable for: Medication, Electronic devices, Luxury products
+RM 1
SMS Pincode
Your recipient will receive a pincode from uParcel. The agent has to
enter the matching pincode before handing over the items.
Suitable for: Deliveries requiring specific recipient's quick verification
+RM 0.30
In-person Queue Assistant
Your agent will make the trip and help you queue to (i) pick up, or
(ii)
drop off your item. Maximum queue duration is capped at 35mins.
Suitable for:
Bank counters, Post Office counters
+RM 20
Return Trip (2 Days Total)
The agent will return to the drop-off point two days later (i.e. total return trip completes over a 2 days period) and pickup your item to deliver back to you. Only available for parcels & documents < 1kg.
+RM 10
Vehicles Types Available
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Public & Bike
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Cars, MVP
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Vans
(Half,1.7m,2.4m) -
Lorries
(10ft,14ft/Open,Covered,Tailgate)
Small Packages
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Documents
CourierLegal & finance documents from law firms, banks or auditors.
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Medical
DeliveryPersonal prescriptions and conditions that requires Data Privacy.
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Cakes & Flower
DeliveryShall not exceed 5kg and maximum dimension of 100cm (H+L+B).
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Food
DeliveryFresh food, frozen food, cooked food, groceries, wine, etc that traditionally require cold chain can be solved with uParcel 3 Hours Express.
Bulky Loads
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Van 1.7m
Suitable for dimensions of:
1.6 × 1.2m (LxW)
1m (H)
Max 350kg -
Van 2.4m
Suitable for dimensions of:
2.3 × 1.2m (LxW)
1.2m (H)
Max 500kg -
Lorry 10ft
OpenCoveredTail-gate
Suitable for dimensions of:
2.9 × 1.4m (LxW)
1.7m (H)
Max 500kg -
Lorry 14ft
CoveredTail-gate
Suitable for dimensions of:
4.2 × 1.7m (LxW)
1.9m (H)
Max 500kg
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Manpower
for MovingIf your item cannot be moved by a single person (i.e. one carton ≥25kg), or if the cartons are loose and require more than 20 minutes for loading, please add additional manpower.
RM 60 / man / trip
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No Lift Access
ServicesFor locations that do not have elevators or lifts, and/or require carrying items through the stairways.
RM 30 / level
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Dismantle or
AssembleThe appropriate tools will be provided. Our agents will help you dismantle or assemble. Recommended for house and office deliveries.
RM 80 / piece
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Rent Pallet
JackFor moving stacked goods on pallets. Our agents will help stack and move your bulky deliveries.
RM 30 / jack
Dedicated Fleet
We have our in-house fleet to guarantee reliability and consistency for your operations.
Contact UsIf you require such arrangements, reach us at sales@uparcel.co to speak with us.
Warehouse & Fulfilment,
Built For Local And Cross-Border Growth
All-In-One Ecommerce Warehousing & Fulfilment Services
From Inventory Storage To Local Delivery And Cross-Border Fulfilment, We Help Your Business Operate Efficiently Across Malaysia And Singapore.
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Multi-Channel Integration
Connect Shopee, Lazada, TikTok Shop, Shopify And WooCommerce. Sync Orders Automatically And Track Inventory In Real Time.
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Flexible Delivery Options
From 2-Hour Express Delivery And Same-Day Delivery To Standard Delivery Within 3 Days, Choose The Delivery Speed That Best Fits Your Business Needs And Customer Expectations.
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Malaysia–Singapore
Cross-Border FulfilmentLeverage Our Warehouses In Malaysia And Singapore To Manage Inventory, Transfer Stock And Fulfil Orders Across Both Markets.
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Flexible & Temperature-
Controlled StorageChoose Ambient, Air-Conditioned Or 2–8°C Cold Storage. Flexible Storage Options, 24/7 Monitoring And FEFO Inventory Management Help Keep Your Products Safe.
Simple 4-Step Fulfillment Process
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Inbound Receiving
Receive, inspect and register incoming stock
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Inventory Management
Track stock in real time with SKU bundling and batch management.
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System Integration
Connect your ecommerce store and sync orders automatically.
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Pick, Pack & Delivery
Streamline order fulfilment with accurate packing and flexible delivery options.
Marketplace Solutions
And Integrations
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Integrated Same Day Delivery
with major e-comm marketplacesuParcel is the appointed same day integrated logistics partner of major ecommerce marketplaces such as Shopee, Lazada and uShop Market. As an approved seller on these platforms, your orders can be directly managed through the ecommerce marketplaces' seller centers. Just click on "ready to ship" and the delivery will be arranged on uParcel. You will also get to enjoy preferential shipping rates negotiated by these platforms.
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Seller own fleet
If you are unable to get approved on the ecommerce marketplaces for direct shipper integrated channel, you can apply also for "seller own fleet" and still use uParcel to manage your orders as we have built an integration to support sellers of all types with our last mile same day logistics. You can then login to uParcel to confirm orders and arrange for delivery without having to manually enter delivery details.
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Link with uParcel
Apart from selling on marketplaces, you can also connect your own branded ecommerce website on Shopify, Wordpress etc with uParcel and get shipping details directly sent to uParcel when an order is confirmed.
Watch out for our integration for Tik Tok Shop sellers coming up.
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Use uParcel via SMS
If you are engaging with customers via SMS, you can use our chat commerce link to directly process order details for delivery on uParcel too!
Logistics Technology
Consultancy
Customized Solutions Based
On Customers’ Needs
Having our own engineering team in house provides us with the capabilities to customise and integrate our solutions with customers’ needs. We provide technical advisory services to improve our clients’ processes and productivity.
Needs
Solutions
Improve Processes And Productivity
For Example, Financial Institutions And Law Firms Specialising In Bankruptcy & Insolvency Practices Deploy Our Solutions To Serve Legal Notices To Recipients. Our Drivers Are Trained To Conduct Investigative Work And Submit Services Reports Which Are Integrated With Clients’ Systems To Save Them Hours Of Data Entry And Give Them The Speed Required To Recover Assets On Priority.
