How an online ordering system will revolutionize your food delivery business in Malaysia

28 December 2022

There is no denying that the food delivery business in Malaysia has come a long way in recent years. With the introduction of online food ordering, customers can now order food from the comfort of their homes. This has led to a surge in demand for food delivery services in Malaysia. Due to the increase in demand, many businesses struggle to manage their orders or partner with logistic companies that do not meet their goals. This becomes a key criterion that affects customer satisfaction and the success of their business.

To prevent the chances of this happening, businesses should consider investing in an online food ordering system which will help to track the progress of their orders and ensure that packages are delivered on time. Coincidentally, uParcel has a variety of logistic services that can meet your needs and revolutionize your food delivery business. uParcel is a 3PL (Third Party Logistics) company that offers same-day and on-demand delivery services to a wide range of customers.


Why do you need uParcel’s Online Food Ordering system?


  • Safety Track Packages

Our online tracking system for all orders can reduce the risk of theft and fraud. With every order made, we provide your business and customers with a tracking ID that can be used to monitor the deliveries better. The live status update on the progress of the delivery helps to instill assurance in your customers. This can be a great way to ensure businesses are providing the best possible experience for their customers while also eliminating the risk of packages being lost or stolen. A safer delivery experience is proven to increase retention and loyalty from customers. Ultimately, helping business growth and increasing profit over time.

  • Organized for Higher Efficiency

uParcel’s online ordering system can help your business easily manage your orders. No matter how many orders you request, we will keep the orders organized based on the location and time of delivery. For instance, when businesses order bulk deliveries from us, we provide them with an excel sheet. They will have to simply fill up the excel sheet according to the provided format and submit it to our website. Our online ordering system will automatically help to sort the parcels according to their location. 

After which, we assign our drivers to pick up the parcels directly from location to location. This helps to decrease delivery time significantly and customers can receive their orders promptly and hassle-free. Ultimately, our online ordering system can revolutionize the food delivery business in Malaysia, as it enables customers to courier their favourite food items with ease and convenience.

  • At Customer’s Comfort

The surge in demand for online food ordering has become significantly visible to be denied. Customers want to enjoy a premium food experience at their convenience and comfort. This essentially highlights the importance of having an online food delivery that revolutionize businesses in Malaysia.

uParcel’s agents are instructed to handle the food with extra protection and care for fresh food delivery. To ensure that the food maintains fresh and hygienic, our agents often use thermal bags or Styrofoam boxes to store frozen food. When transporting, the agents are careful to quickly deliver without spilling or toppling the food.

As uParcel continues to expand its partnership with businesses for food courier delivery, we have also expanded our service to all states in Malaysia. This includes providing fresh and cooked food delivery items in Klang Valley, Johor Bahru, Penang, and many more. At an affordable rates, our agents can deliver up to 60km intra-cities.

With an excellent online ordering system, businesses have the potential to revolutionize their delivery process and provide customers with an improved level of convenience. Customers can receive their goods safely and on time no matter what time of year it is.

Need cheap online food delivery service on Christmas and New Year? Visit our website for more information.