How did uParcel handle the entire delivery process for MUIS?

2 Sept. 2022

Our delivery partner, Majlis Ugama Islam Singapura (MUIS) otherwise known as the Islamic Religious Council of Singapore, is a statutory board which looks after the administration and interests of Singapore's Muslim community.


At the end of every year, MUIS supplies their own publications to local madrasahs, Islamic religious schools whenever the new school term comes around. Our client, MUIS cultivates their own syllabus of educational textbooks and requires delivery to be made to all the various institutions.


Books on a bookshelves


As part of our partnership with the government agency, we took on a contract legacy project to handle the entire logistics process from managing inventory to packing and delivery. With the help of our operations team, we were able to handle the sorting and handling of the supply of books and quickly deliver them to their intended locations.


uParcel benefits for MUIS book delivery


Our team was able to MUIS scale down operational costs as a cost-efficient 3PL (managing inventory, storage, and delivery) for their supply of books. Our client was able to achieve 30% operational savings and shift their focus to more important activities and deploy their internal resources to further support the community.


Choosing a right 3PL partner can be powerful ally in an organisation’s quest to be the best in their field. According to the 2021 State of Logistics Outsourcing Report, 91% of 3PL users agree that 3PL partnerships have been successful. So why did MUIS decide to partner with us for 3PL outsourced order fulfilment? There were three main reasons:


Exponential Cost Savings

By outsourcing their logistics to uParcel, they were able to transform some direct costs linked to logistical activities into variable costs. Leveraging on our specialised services and logistics solutions, our client never has to worry about investing in spaces and warehouses, systems and technologies, employees, or even safety measures.


Warehouse managing packing and delivery 3PL services


Industry Experience

uParcel services are highly specialized, and we are always working on improving our delivery efficiency and technology in this highly dynamic world. Built on years of delivery data and logistics know-how, our team is able to continuously improve the delivery efficiency of our agents through AI.


Cutting Edge Technology

We also built an in-house route optimizer for our delivery agents to deliver even faster. Grouping nearby delivery points into clustered job significantly increases the delivery efficiency and reduces delivery time. Our clients can tap into our logistics support and know-how to reduce costly delays.



Wondering if outsourcing is right for your company? Reach us at with your logistics requirements. We offer our clients customizations and special rates to develop an ideal solution to tailor to all delivery needs!